Refund policy
Exchange & Refund Policy
Thanks for ordering with us! We want you to absolutely love what you receive. But if something doesn’t feel quite right, don’t worry—we’ll help sort it out. 💛
1. Received a damaged product / wrong size / wrong item?
No stress—we’ll fix it with a free exchange!
✔ Contact us within 7 days of delivery
✔ We’ll arrange a pickup from your address
✔ Once we receive and inspect the item, we’ll ship the correct one your way
⚠️ Please note: We do not offer refunds.
2. Changed your mind / Don’t like the product or size?
No problem—we’ve got you. Just a small heads-up:
A nominal exchange fee will be charged (based on the number of items and weight)
You’ll receive a secure payment link to prepay this fee
Once payment is done, we’ll raise a pickup
After receiving and inspecting the product, we’ll ship your new selection
⚠️ We do not offer refunds.
✅ Exchange Eligibility:
Product must be unused, in its original condition, with tags intact
Invoice must be available
Exchange requests must be made within 7 days of delivery
Second-time exchange is not allowed
📞 For any questions, feel free to call us at 079-482-22022 or WhatsApp at +91 99664 18000
🚫 Cancellation Policy
Prepaid Orders:
Cancellations are not allowed once the order is placed
You may, however, request a product change or address update before dispatch
COD Orders:
COD orders can be cancelled before dispatch only
Once the order is shipped, it cannot be cancelled
We’re here to ensure your experience with us is smooth, satisfying, and just as flavorful as our products! ✨